IMPORTANT DRIVER ANNOUNCEMENT: Knight Driver Update January 2025

We’re excited to kick off our new monthly series, Knight Driver Update, where we share important insights and updates to support our driving associates. In this month’s video, Vice President of Safety, Adam Johnson, and Executive Vice President of Operations, Mike Liu, cover two critical topics: safety and customer service.

Adam dives into the challenges of driving during tough winter weather and offers practical advice to help you stay safe. He also emphasizes avoiding distracted driving (like using cell phones) and shares strategies to combat fatigued driving, ensuring you’re alert and ready for the road ahead.

Mike highlights the value of excellent customer service, explaining how it leads to more loads and stronger relationships with our customers. He stresses the importance of good communication and professionalism, from keeping your truck clean to conducting thorough pre-trip inspections, as key elements of delivering top-tier service.

Watch the full video for valuable tips and reminders. Stay safe and keep up the great work!

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